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April 28, 2003, was the launch date of the iTunes Store. The purpose of the idea is to provide a virtual store where the customers can buy or download digital music on-demand.The store started with 200.000 tracks and only Mac users could buy or transfer files to the iPod, until October 2003, when the PC users were given the surprise of the Windows version of iTunes. Well, today, the software ‘iTunes’ is the largest seller of digital music and has over 10 billion songs.You must agree to the fact that even a successful project can meet a lot of glitches or technical issues. So, if as a customer you face a problem with movies, music, TV shows, books, or apps you purchase from iTunes or the App Store, then you are liable to seek a refund directly from iTunes Tech support. Make sure you convince them with a valid reason.
The list of issues that can be reported:
I’d like to seek for a refund:
So, if you are not highly impressed with the app or game, then you can ask for a refund without any hesitation, just provide them a solid reason while filing the form. It completely depends on Apple’s discretion, whether they would want to refund you or not.
If the payments are made without your authorization, then I would want you to visit iTunes Tech Support to figure out what all alternatives are available for immediate assistance. The link directly lands you to iTunes Tech Support page.
Failing to find your purchase within the app:
No other but, but assistance at iTunes support number can help you with the issues.
iTunes App doesn’t work or behave properly:
Developers at iTunes Tech Support can advise you with troubleshooting steps for their app. This means click on the App Site button to open the developer’s support page.