iTunes Customer Support


iTunes Customer Support Phone Number +1-855-834-2053 || iTunes Issues

Not just for music or video feel, Apple feature ‘iTunes’ is one of the best ways to back and restore your iPhone, iPod, or iPad, but the whole process will not complete without its problem. Many online tech-related communities including Apple have come across such problems and without wasting any time, the professionals at iTunes Customer Support are resolving backup problems days and Nights.

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Top 3 iTunes Backup & Restore Problems and its Solutions

Not enough space available on the computer:
While backing up your IOS device, you often see an error message that states ‘ iTunes could not back up the iPhone because not enough free space is available on this computer”, despite knowing you have ample space.

Solution Sometimes, restarting both devices can really help. Make sure the connection status is good. Also, see if you have the latest version of iTunes. If not, update it. Deleting corrupt backups can allow you to create new ones.

Back up doesn’t save on the computer:
Most of the time, this problem will pop up the message ‘iTunes could not backup iPhone because not enough free space available on the computer” or “iTunes could not backup iPhone because could not be saved on computer.”

Solution: The assistant at iTunes Customer Support will ask you to restart both the device and then continue to backup, or it may be happening because of the outdated version of iTunes.

Sometimes, the security software in your computer comes in between the backup process. So, you need to update it to a new version or temporarily uninstall before backing up again.

Corrupt Lockdown Folder:
Nothing to worry about if you are encountering problems while backing up due to lockdown folder which is a protected folder on your computer containing temp data (your syncing data) is corrupt. So, now you are forced to delete the folder.

Solution: Windows Users

You just need to delete the folder since iTunes will recreate it. Follow the below steps:

  • Click on the search icon for Windows 8 or 10. Windows 7 users, click on start to find the search icon.
  • Type “Program Data” and then press enter
  • Open the Apple folder and then delete the Lockdown folder. You may need to be signed in as the administrator to do it.

Mac Users

You need to delete all the files in the lockdown folder but keep the folder intact. Follow the below steps:

  • From the Finder, click “Go” and then click “Go to Folder”.
  • Type “/var/db/lockdown” and then return.
  • Select all the files to delete them. Don’t delete the lockdown folder.

If this fails to convince you, then don’t hesitate to give a call on iTunes Customer Support for solution options

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